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Delivery

Mainly preordering is processed. Therefore, delivery could take a several weeks. While ordering you will know the shipping cost. On stock items are indicated in the product description.

We deliver all across Europe

Shipping cost depends on the size of the item and the destination. While ordering an item from stock, the shipping cost can be calculated on our website.

While ordering a custom product, a calculation will be presented in the price offer.

When purchasing a ready design, you have the right to return the goods within 14 days from the date of receipt of the goods. Provided when the return conditions are met.

  • Returned item must be unused and in original condition.
  • Custom products are non-refundable.
  • Before returning, write to order@tuftish.com.
  • When returning an item, you will have to pay the shipping on your own.
  • Initial shipping cost is non-refundable as well.
  • You are under responsibility of lost upon return. We recommend to send the tracking code to order@tuftish.com.
  • Refund will be processed once the item is returned to us. The time of the refund could be different and depends on the bank.

If you do not contact us within 14 days of receiving the item, no return will be accepted.

Custom products are non-refundable